About

• Seamlessly collaborate with project management, strategy, and technology teams to foster a culture of listening and open dialogue used to define concepts and resolve conflicts or blockers

• Facilitate discovery workshops with internal and external stakeholders to uncover, define, and validate a project scope or concept

• Lead work for UX researchers, strategists, UX designers, and visual designers, including data portals and content-rich websites for non-profits, NGOs, and corporate partners

• Guide projects using Human-Centered Design (HCD) best practices and methodologies by leveraging user research and defining actionable insights 

• Oversee and execute key team deliverables, which include: primary and secondary research, user flows/journeys, responsive wireframes and visual design, design systems, interactive design, and usability testing

• Design highly accessible interfaces that account for new, evolving, or established design systems

• Present work through storytelling that is grounded in product and brand strategy

• Provide timely and constructive feedback on project deliverables

• Manage project resourcing and prioritization for the UX research, strategy, and creative team in collaboration with project managers

• Build capabilities, craft proposals, and estimate scopes for research, strategy, and creative teams

• Manage, coach, and mentor UX research, strategy, and creative team members by providing growth strategies and professional advice

• Communicate, work, and lead a team of 10 across geographies (US, Europe)

Clients: Bloomberg Philanthropies, International Finance Corporation, DC Courts, Public Health Accreditation Board, StriveTogether, UJA-Federation of New York, UN Women

• Led project teams to ideate, develop, and market brands across a variety of verticals

• Worked closely with the strategy team to ensure deliverables aligned with project briefs

• Defined and rolled out the conceptual process for UI and design system development

• Communicated clearly with internal teams, clients, and external vendors (videographers, illustrators, animators, photographers)

• Defined growth strategies for individual creative team members and conducted quarterly performance reviews

• Developed new business pitches and scopes of work

• Led a team of 8 across geographies (US, Europe, India)

Clients: Georgetown University, Herschend Family Entertainment (Globetrotters, Dollywood), Pet Valu

• Worked alongside creative directors to ideate concepts with support from a team of art directors, designers, and copywriters

• Worked closely with development teams and product owners to ensure the design vision for digital products was realized

• Designed digital products including responsive marketing websites, e-commerce websites, and mobile apps

• Conducted competitive brand assessments to understand client landscapes

• Juggled multiple projects at once, ensuring that deadlines and client expectations were met

Clients: Arhaus, Clyde's, Georgetown University, Information Builders, International Spy Museum, Metropolitan Washington Airports Authority, Origin, Pep Boys, TJX: Marshalls, Ubamarket

• Designed materials across all brand touchpoints including logos, stationery, digital assets, marketing materials, and signage

• Worked with the creative and strategy teams to ideate, develop, and oversee the deployment of national brand campaigns

• Worked with the UX and development teams to create engaging app and website experiences

Clients: AARP, AOL, Hershey’s Chocolate World, JW Marriott, George Washington's Mount Vernon, NTCA – The Internet and Television Association, .NYC, Georgetown University School of Continuing Studies

• Worked to create concepts for identity, interactive, and multi-media marketing campaigns

• Designed and oversaw the printing of brand collateral and annual reports

• Met and coordinated with paper and print vendors by writing specs, reviewing proofs, and attending press checks

• Assisted environmental graphic design leads in the design of brand and wayfinding programs for communities

• Worked closely with outsourced developers to produce websites on WordPress

• Helped craft quotes and scopes of work for potential clients

Clients: AE7, Cleveland Cavaliers, City of Kent, City of North Olmsted, City of South Euclid, Cliffs Natural Resources, Fairmount Minerals, Gateway District, Heinen’s, Heritage Ohio, Lake Erie College, One of a Kind Pet Rescue, Western Reserve Academy